Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Rativa software platform ("Service").

By accessing or using the Service you confirm that you act on behalf of a legal entity, you have authority to bind that entity, and you agree to these Terms in full.

Rativa is intended exclusively for business users (B2B).

Rativa is a hotel market-intelligence and pricing analytics platform designed to assist accommodation providers with competitor monitoring, historical analysis, automated rate tracking, alerts and decision-support insights.

Rativa does not execute bookings, does not modify third-party platforms, and does not act as a booking intermediary.

Rativa collects and processes publicly available market information from online sources, including publicly accessible accommodation listings.

• No login credentials are used for third-party platforms.
• No private dashboards are accessed.
• No technical access controls are bypassed.
• Rativa is not affiliated with, endorsed by, or connected to Booking.com or any other third-party platform. All trademarks remain the property of their respective owners.
• The Operator does not claim ownership of third-party content.

Access requires account registration using verified email authentication (magic link).

You must provide accurate and complete business information and ensure only authorized personnel access the Service.

The Operator may suspend or terminate access in case of breach of these Terms, non-payment, or abuse of the Service.

Rativa operates on a monthly subscription basis.

Under the current billing model the Operator issues a pro forma invoice and payment is due within 14 days from issuance. Continued access requires timely payment.

Failure to pay may result in temporary suspension or termination after reasonable notice.

Future payment integrations (e.g. recurring billing) may be introduced.

All prices are exclusive of VAT unless stated otherwise.

You agree not to:

• Reverse engineer the Service.
• Copy, redistribute or resell data obtained via Rativa.
• Use the Service for unlawful purposes.
• Interfere with platform functionality or attempt to bypass security.
• Extract raw datasets for resale.

All software, algorithms, design, structure, analytics logic and database architecture remain the exclusive intellectual property of the Operator.

You receive only a limited, non-transferable right to use the Service during an active subscription.

The Service provides analytical insights for decision-support purposes only.

The Operator is not liable for business decisions made based on the Service, inaccuracies or delays in publicly sourced information, temporary outages, or indirect/consequential damages (including loss of profit, revenue, or goodwill).

To the extent permitted by law, total liability is limited to the amount paid by the User in the preceding three months.

The Operator aims for high availability, but uninterrupted access is not guaranteed.

Maintenance, updates, or external platform changes may affect data visibility.

Either party may terminate the subscription by written notice, or automatically upon non-payment.

Upon termination access is revoked and stored business data may be deleted after a reasonable retention period.

Both parties agree to treat non-public business information received in connection with the Service as confidential.

These Terms are governed by the laws of the Republic of Slovenia.

Any disputes fall under the jurisdiction of the competent court in Ljubljana, Slovenia.